crypto.com

crypto.com

How to register?

Crypto.com is a Hong Kong-based crypto exchange that also offers crypto savings accounts and crypto loans.

Savings Accounts
37
Collateral
7
Loans
Clarity of interest policies
Jurisdictions
200+
Languages
EN + 6
CeFi/DeFi
CeFi

Pros

  • Savers can choose from a wide range of cryptocurrency savings accounts Currencies
  • High maximum interest rates compared to other platforms and there are several ways to get this higher rate Maximum Interest
  • Feature-rich wallet administration Wallet Admin

Cons

  • Low base interest rate Base Rate (Savings Accounts)
  • Once the loan-to-value ratio exceeds the critical liquidation threshold, crypto.com has the right to liquidate 100% of the loan collateral. Typically, crypto lending platforms will only liquidate to re-establish the agreed LTV Loan Liquidation
  • The lending features are only available on the crypto.com moile App, not on the desktop version Desktop App
  • Relatively high minimum amounts for crypto savings accounts compared to other platforms (around 200$ depending on the currency) Minimum Deposit
  • Lending services are not available in Hong Kong, Malta, Switzerland, and the US states of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands Countries
  • Customer support answers specific questions with general answers that provide little value Customer Service
  • The deposit limit is 500,000 USD. The limit is calculated using the price of the cryptocurrency when starting the earn term. Deposit Limits
All cons

The interest rates at crypto.com

CRO
CRO
EOS
EOS
BTC
BTC
ETH
ETH
USDT
USDT
BCH
BCH
LINK
LINK
BNB
BNB
LTC
LTC
ADA
ADA
USDC
USDC
XLM
XLM
XTZ
XTZ
ATOM
ATOM
DAI
DAI
VET
VET
MKR
MKR
OMG
OMG
COMP
COMP
ALGO
ALGO
BAT
BAT
EGLD
EGLD
TUSD
TUSD
PAX
PAX
ICX
ICX
KNC
KNC
MANA
MANA
ENJ
ENJ
PAXG
PAXG
TGBP
TGBP
TAUD
TAUD
TCAD
TCAD
CELR
CELR
DOT
DOT
UNI
UNI
BNT
BNT
DOGE
DOGE
Basic
Max
2%
6%
1%
5%
3%
8.5%
4.5%
8.5%
8%
14%
1%
5%
1%
5%
1%
5%
1%
5%
8%
14%
1%
5%
1%
5%
1%
5%
8%
14%
1%
5%
1%
5%
1%
5%
1%
5%
1%
5%
1%
5%
1%
5%
8%
14%
8%
14%
1%
5%
1%
5%
1%
5%
1%
5%
1%
5%
8%
14%
8%
14%
8%
14%
1%
5%
1%
5%
1%
5%
1%
5%
1%
5%
Basic
Max
2%
6%
3%
8%
2.7%
8.5%
2.8%
8.5%
6.6%
14%
3%
8%
3.7%
8.5%
2.2%
8%
2.9%
8%
6.6%
14%
2.5%
8%
0.5%
5%
0.5%
5%
6.2%
14%
0.5%
5%
0.3%
5%
1.3%
5%
2.5%
5.8%
0.5%
5%
1.1%
5%
0.5%
5%
5.8%
14%
7.5%
14%
0.5%
5%
1.1%
5%
0.9%
5%
0.5%
5%
2.5%
8%
7.4%
14%
7.4%
14%
7.4%
14%
0.5%
5%
4.5%
11.2%
1%
5%
3%
6.9%
0.2%
5%

Lending not a priority

Crypto.com is not a pure lending platform and the focus seems to be on their exchange services rather than on crypto lending. The base lending rates on savings accounts are low compared to other players. The fact that crypto.com has the right to liquidate a borrower's entire collateral if it exceeds a certain threshold is irritating. Compared to some of the pure players, crypto.com is a rather average lending platform.

crypto.com

A community-driven company with a vision

crypto.com in the CryptoStudio-Check

  • Overview
  • Savings Accounts
  • Crypto Loans
  • Security
  • User Experience
  • Business Review
Overview
Platform Score
based on 5 categories
Search icon Savings Accounts
based on 9 criteria
Search icon Crypto-Loans
based on 10 criteria
Search icon Security
based on 8 criteria
Search icon User Experience
based on 13 criteria
Search icon Business Review
based on 5 criteria

Pros

Savers can choose from a wide range of cryptocurrency savings accounts

Currencies

High maximum interest rates compared to other platforms and there are several ways to get this higher rate

Maximum Interest

Feature-rich wallet administration

Wallet Admin

Cons

Low base interest rate

Base Rate (Savings Accounts)

Once the loan-to-value ratio exceeds the critical liquidation threshold, crypto.com has the right to liquidate 100% of the loan collateral. Typically, crypto lending platforms will only liquidate to re-establish the agreed LTV

Loan Liquidation

The lending features are only available on the crypto.com moile App, not on the desktop version

Desktop App

Relatively high minimum amounts for crypto savings accounts compared to other platforms (around 200$ depending on the currency)

Minimum Deposit

Lending services are not available in Hong Kong, Malta, Switzerland, and the US states of American Samoa, Guam, Northern Mariana Islands, Puerto Rico, Virgin Islands

Countries

Customer support answers specific questions with general answers that provide little value

Customer Service

The deposit limit is 500,000 USD. The limit is calculated using the price of the cryptocurrency when starting the earn term.

Deposit Limits
Savings Accounts
Rating:
Search icon Currencies:
37: CRO, EOS, BTC, ETH, USDT, BCH, LINK, BNB, LTC, ADA, USDC, XLM, XTZ, ATOM, DAI, VET, MKR, OMG, COMP, ALGO, BAT, EGLD, TUSD, PAX, ICX, KNC, MANA, ENJ, PAXG, TGBP, TAUD, TCAD, CELR, DOT, UNI, BNT, DOGE
Search icon Fiat Savings Accounts:
No
Search icon Base Rate:
3% for BTC, 4.5% for ETH, 8% for USDT
Search icon Maximum Interest:
There are different staking levels and lock up periods to choose from. Investors can only get the maximum interest rate on their cryptocurerncy if they choose the maximum staking level and the longest lock up period. For BTC, the maximum interest is 8.50%, for ETH it's 8.50%, and for USDT 14.00%.
Search icon Lock-up Periods:
Flexible, 1 months, or 3 months
Search icon Minimum Deposit:
Depending on the currency and lock-up period
Search icon Compound interest:
Simple daily interest that will not be compounded; interest is paid out weekly
Search icon Withdrawal Limits:
10 BTC for all cryptocurrencies on a 24h rolling basis
Search icon Currency of Interest Payments:
"In-kind" (same currency as deposit currency)
Crypto Loans
Rating:
Search icon Maturity:
12 months
Search icon Minimum Loan:
100 USD
Search icon Maximum Loan:
1 million USD
Search icon Loan currency:
Crypto
Search icon Accepted Collateral:
7
Search icon Loan Liquidation:
There are Margin Calls at 70% and 80% LTV. Crypto.com liquidates at 85% LTV. At this point, Crypto.com has the right to liquidate 100% of the borrower's collateral
Search icon Stress Test March 2020:
There have been no public reports on crypto.com's reactions during the Crypto Flash Crash
Search icon Base Rate:
12.00% for all loans
Search icon Minimum Interest:
Crypto.com offers lower rates if borrowers own a certain amount of CRO tokens. The minimum rate currently stands at [variable borrow_rate BTC] for all loans
Search icon Loan to Value Ratio:
50%
Security
Rating:
Search icon Withdrawal Speed:
10 BTC for all cryptocurrencies on a 24h rolling basis
Search icon Regulations:
The Crypto.com exchange is regulated in Malta
Search icon Team Transparency:
The management team is mentioned on the website
Search icon Crypto-Custody:
Crypto.com has a $750 million direct insurance policy by Arch Underwriting at Lloyd's Syndicate
Search icon Security Settings:
Crypto.com offers most industry-standard security settings such as 2-factor-authentication address whitelisting, ID Check, and facial recognition
Search icon Terms & Conditions:
Crypto.com has the right to use the assets deposited by savers or borrowers for investment purposes. That includes giving loans to third parties
Search icon Transparency:
The company does not regularly publish any platform-specific KPIs
Search icon Security Hacks:
There are no reports about any successful security hacks
User Experience
Rating:
Search icon Account Opening:
Registration is only possible through the mobile app. The process can be confusing due to ambiguous instructions
Search icon Business Accounts:
No
Search icon Mobile App:
Android and iOS, can be used as a standalone App, mobile-first approach
Search icon Desktop App:
The desktop app only offers Crypto.com's exchange services, but not the crypto lending features
Search icon Wallet address book:
The desktop app only offers Crypto.com's exchange services, but not the crypto lending features
Search icon Reporting:
The reporting shows the total interest earned. The user receives a comprehensive email reporting after each investment term. It is possible to download a CSV file showing the wallet history
Search icon Coin-Reporting:
Crypto.com provides a reporting in the respective cryptocurrency and in US dollar
Search icon Look & Feel:
Well-designed UI, feature-rich
Search icon Customer Service:
24/7 live customer chat support, no dedicated FAQ for crypto lending, customer service answers questions quickly
Search icon Clarity of interest policies:
The website clearly explains the crypto.com's interest rates policy, but it is not clear what happens if the user doesn't meet the requirements for maximum interest rates anymore due to a loss in value of the CRO token
Search icon Countries:
200+
Search icon Fees:
Crypto.com charges withdrawal fees
Search icon Languages:
EN + 6
Business Review
Rating:
Search icon Financing:
Crypto.com raised $26 million with an ICO in 2017. The company is not yet profitable
Search icon CEO Track Record:
CEO and founder Kris Marszalek has cofounded several businesses prior to founding crypto.com, with successful exits
Search icon Assets under Management:
Crypto.com does not publish any data regarding their overall AuM specifically for their lending business
Search icon User Base:
Crypto.com does not publish and data specifically for their lending business. The company has also not provided any information to CryptoStudio
Search icon Community Interaction:
Does participate in public discussion online but does not provide detailed answers to CryptoStudio's inquiries
crypto.com

User-friendly mobile App and efficient customer support

Crypto.com Look & Feel

The lending features are only available in the mobile app, not in the desktop app. The app itself is not complicated to use, but the advertising popups are disturbing the user experience. Customer service does often answer lending-specific questions with general answers that don't help solving the problem.

Registration process

Registering with crypto.com is easy and straightforward and takes only a few minutes.

Step 1

Download and install the mobile app for iPhone (iOS) or Android (APK).

Step 2

Start the registration process through the mobile app.

Step 3

Most users won't need a metal card. Click on "Skip" to go to the next step.

to the Website *

All information is unofficial and subject to change. Links marked with an asterisk (*) may be affiliate links